Frequently Asked Questions
Everything you need to know about the product and billing.
1. What is voice AI technology?
Voice AI technology uses artificial intelligence to convert text to speech and speech to text. It can generate human-like voices, recognize spoken words, and understand context and intent.
2. How accurate is your voice AI in recognizing speech?
Our voice AI boasts a 95% accuracy rate in speech recognition across various accents and environments. This accuracy continues to improve with ongoing machine learning.
3. In which languages does your voice AI system work?
Our voice AI currently supports over 50 languages and dialects, including major global languages like English, Mandarin, Spanish, and Arabic, as well as many regional languages.
4. How secure is the data processed by your voice AI?
We prioritize data security. All voice data is encrypted in transit and at rest, and we comply with GDPR, CCPA, and other relevant data protection regulations. We don't store personal data unless explicitly authorized.
5. What are the main applications of your voice AI technology?
Our voice AI is used in various fields, including customer service chatbots, voice assistants, audiobook narration, e-learning platforms, accessibility tools for the visually impaired, and content localization.
6. How does your voice AI compare to human voice actors?
While our AI voices are highly realistic, they're designed to complement rather than replace human voice actors. AI voices excel in scalability and consistency, while human voices offer nuanced emotional performances.
7. Is your voice AI system compatible with my existing software?
Our voice AI is designed with flexibility in mind. We offer APIs and SDKs that can integrate with the most common software platforms. Our team can assist with custom integrations if needed.
8. What kind of support do you offer for integration and troubleshooting?
We provide comprehensive documentation, video tutorials, and a dedicated support team. Enterprise clients also have access to personalized onboarding and ongoing technical support.
9. How often is your voice AI technology updated?
We release major updates quarterly, with minor improvements and bug fixes rolled out continuously. Our team is constantly working on enhancing voice quality, expanding language support, and improving overall performance.
